Automatic Carrier Platform - 32 x 60
3 Years - Frame components: including platform, seat post, and frame
1 Year - Electronic components
6 Months - Batteries
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.
Battery Charger: 30 day warranty.
Normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, throttle, brakes, motor brushes, fuses, plastic shrouds and footrest covers)
Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, commercial use, or use other than normal.
Used other than for the purpose of the purchaser’s mobility.
Repairs and/or modifications made to any part of the scooter without specific and prior consent from E-Wheels.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty. There is no other express warranty.
If you are not 100% satisfied with your purchase for any reason, contact Scooter Supermarket on 888-988-8815 and speak with a Customer Service Representative. Please note you must start the Return Process within 14 Calender Days after you receive the product. If it has gone beyond that period, we cannot accept a Return.
The product must be intact and have no form of damage, and a photo of the condition of the product on each side must be provided. If these prerequisites are met, we will authorize the Return. You are responsible for the all Product Shipping costs, as well as a 20% Restocking fee.
Once the product has been received back at our warehouse and has been inspected, we will issue a refund minus the Shipping and Restocking fees within 3-5 Business days.
Customer must have original packaging to start the return process.